What Is 360° Patient Engagement?

One patient platform
Connecting hospitals, labs, and clinics
One unified patient experience

Health & Financial Outcomes

  • Improve operational efficiency and reduce hospital costs.

  • Drive better health outcomes by closing care gaps and increasing patient adherence.

Insights & Feedback

  • Capture real-time patient feedback throughout their journey.

  • Gain actionable insights to continuously.

Connection

  • Give patients real-time access to their information—from visit details to test results.

  • Enable seamless communication with family and caregivers

Education & Knowledge

  • Patient-friendly explanations of medical reports, treatments, and medications, in a language of your choosing

  • Insights & prompts to ask your medical team, to ensure patient understands.

mySPOT 360

Everything you need in one SPOT for your patients digital front door

Easy onboarding

Access to reports

Medical reports in simplified language of your choosing

Real-time Surveys

Appointment scheduling

Family Sharing

mySPOT is a modular platform that empowers healthcare organizations to guide, support, and connect with patients across every touchpoint—from onboarding to post-visit insights.
mySPOT can be deployed within your existing patient portal or as a full 360 patient engagement portal.

360° Patient Engagement Starts Here

Modular mySPOT Architecture

mySPOT Onboarding

  • Quickly onboard patients at the beginning of their health journey .

  • Invoke your digital patient platform using the patient identification wristband

  • Patient identity verification, pre-registration, and digital check-in.

mySPOT Insights

  • Collects real-time patient feedback through-out the patient journey

  • Analyze feedback, NPS, and satisfaction data in real-time using your current survey platform or the mySPOT dashboard.

  • Supports multilingual surveys and benchmarking.

mySPOT API & Platform Tools

  • Secure, standards-based integrations.

  • Customizable front-end and workflow connectors.

  • Enables partners to build additional components.

Why Modular?

Deploy only what you need.

Faster implementation and lower cost of entry.

Flexible integration with existing patient portals like MyChart.

Ready to Build a Better Patient Experience?