Transform Your Patient App Into an Intelligence Platform
mySPOT Insights captures real-time feedback inside the app your patients already use — empowering smarter care, better engagement, and faster decisions. No new downloads, no text messaging, no emails.
Your Digital Front Door Just Got Smarter
Your patients are already using your app. Why not make it smarter. The Single Point of Truth for their health journey - enabling you to listen, respond and act in real time. No new portal, no emails. Better patient engagement from the inside out.
Less Than 10% of Patients Complete Post-Discharge Surveys
Before
Post-discharge survey
via email
After
In-app surveys during diagnostics, check-in, discharge
With mySPOT Insights, feedback happens in the moment — when it’s relevant, easy, and actionable.
Designed for the Full Patient Journey
Appointment Scheduling
“Was this easy?”
Clinic Arrival
“How is your wait time so far?”
Diagnostics & Imaging
“Did you feel informed?”
During Care
“Do you understand your care plan so far?”
Discharge
“Do you feel confident managing care at home?”
Follow-up
“Was there a reason you couldn’t attend your last visit?”
Real-Time Intelligence for Leaders
You choose the platform for analysis. Our integrated dashboard or, if you have an existing survey analytics tool, we will deliver the data to your platform, such as Qualtrics.
See friction points in real time — not after quarterly reports.
Enterprise-Ready. Lightweight Integration
HIPPA / PHIPA / GDPR Compliant
Plug into EPIC, Cerner, and FHIR APIs
IOS / Android / Web SDKs
30-day implementation timeline
One Platform. Strategic Returns.
Unified digital strategy with minimal lift
CIO
CMIO
Actionable data at every care step
COO / Quality Manager
VP Experience
Boost in in-the-moment feedback
Visibility into service bottlenecks
Hospitals Are Shifting to Real-Time
Leading Organizations Are Moving Beyond Delayed Surveys. With mySPOT Insights, no more guessing how our patients feel — instantly know
