mySPOT is a modular platform that empowers healthcare organizations to guide, support, and connect with patients across every touchpoint—from onboarding to post-visit insights. mySPOT can be deployed within your existing patient portal or as a full 360 patient engagement portal.
360° Patient Engagement Starts Here
What Is 360° Patient Engagement?
Health & Financial Outcomes
Improve operational efficiency and reduce hospital costs.
Drive better health outcomes by closing care gaps and increasing patient adherence.
Insights & Feedback
Capture real-time patient feedback throughout their journey.
Gain actionable insights to continuously.
Connection
Give patients real-time access to their information—from visit details to test results.
Enable seamless communication with family and caregivers
Education & Knowledge
Capture real-time patient feedback throughout their journey.
Gain actionable insights to continuously.
Modular mySPOT Architecture
mySPOT Onboarding
Quickly onboard patients at the beginning of their health journey .
Invoke your digital patient platform using the patient identification wristband
Patient identity verification, pre-registration, and digital check-in.
mySPOT Insights
Collects real-time patient feedback through-out the patient journey
Analyze feedback, NPS, and satisfaction data in real-time using your current survey platform or the mySPOT dashboard.
Supports multilingual surveys and benchmarking.
mySPOT API & Platform Tools
Secure, standards-based integrations.
Customizable front-end and workflow connectors.
Enables partners to build additional components.
mySPOT 360
Everything you need in one SPOT for your patients digital front door
Easy onboarding
Access to reports
AI assistance for better understanding & education
Real-time Surveys
Appointment scheduling
Family Sharing
Why Modular?
Deploy only what you need.
Faster implementation and lower cost of entry.
Flexible integration with existing patient portals like MyChart.
